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Privacy Policy

General Terms for the Protection of Personal Data:

The website casababy.gr safeguards the personal nature of your data and shall not transfer it to any third party (natural or legal person) for any reason, except where required by law and only to the competent authorities.
The website casababy.gr maintains records of personal data submitted by visitors exclusively for communication purposes.
Visitors may contact the relevant department in order to verify the existence of their personal data file, correct it, modify it, or request its deletion.
Visitors/users of the website casababy.gr who are minors may access the services of casababy.gr only with the consent of their parents or guardians and are not required to submit their personal data. In the event that such information is submitted by minors and this fact becomes known to the website, all related information will be deleted immediately.
The website casababy.gr, and specifically its marketing department, may process part or all of the information you have submitted for statistical purposes and for improving the services and information provided.

User Agreement:
Visitors to the pages and services of the website casababy.gr agree to the following terms of use, which apply to all content, pages, graphics, images, photographs, and files included on casababy.gr.

Therefore, visitors are required to read these terms carefully before visiting or using the pages and services of casababy.gr. If they do not agree, they must refrain from using the services and content of casababy.gr. Visitors are encouraged to check these pages for possible changes. Continued use of anatello.gr even after any modifications constitutes unconditional acceptance of these terms by the visitor.

Right of Withdrawal
From the initial submission of the customer’s order and within fourteen (14) calendar days from the conclusion of the contract until delivery (in the case of products), and particularly when multiple products are included in the same order, from the delivery of the final item — or where products are delivered regularly over time, from the delivery of the first item — the customer has the right to withdraw from the sale.

This withdrawal is without justification and without any charge. If the product has already been delivered, the customer must return it exactly in the condition in which it was received, including all accessories, accompanying documents, and packaging in excellent condition. The return is accepted only if the customer has first paid any costs incurred by the company for shipping the product to them, as well as the return shipping costs.

The withdrawal declaration must be submitted in writing or electronically, and the COMPANY is obliged to send confirmation of receipt of the withdrawal declaration as soon as it receives it. Following the withdrawal declaration, the COMPANY is obliged to refund the amount it received.
Refunds to the customer in the case of credit card payments will be handled as follows: if, prior to the withdrawal and return of the item, the payment has already been transferred to the COMPANY by the bank, the COMPANY shall notify the bank of the cancellation of the transaction, and the bank shall proceed according to the agreement it has with the customer. Following this notification, the COMPANY bears no responsibility for the timing or method of execution of the refund, which is governed by the aforementioned agreement.

In the case of cash payments, if the customer selected the “collect @ store” option, the refund will be made at the store from which the customer collected the product.
The refund shall be completed no later than fourteen (14) business days after the return of both the product and the payment.
The customer is liable to compensate the company if they used the goods beyond what is necessary to determine their nature, characteristics, and functionality prior to exercising the right of withdrawal. The COMPANY may agree with the customer on such compensation, including through mutual offsetting. If the withdrawal concerns the provision of services, the customer is obliged to pay an amount proportional to the services provided up to the declaration of withdrawal. If the consumer exercises the right of withdrawal, any related contracts shall terminate automatically without any cost to the customer.
Exceptions to the Right of Withdrawal:

The right of withdrawal does not apply to:
• Products that are unsuitable for return for health protection or hygiene reasons and which have been unsealed after delivery, such as personal care items (brushes, thermometers, etc.)
• Contracts where the consumer has specifically requested a visit from the supplier for urgent repairs or maintenance services (e.g., mattresses in custom dimensions).
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